You order cloud products in the Store. This article describes the process and the information you are asked for.
Choosing and configuring the product
Open the Store and choose the product you want. In the Configure step you set the Billing Cycle — Monthly, Quarterly or Annually. The first billing period is charged pro rata.
Payment methods
- Banküberweisung (bank transfer)
- Monatliche Gesamtrechnung (single monthly invoice) — all services are billed together once a month
Available credit is applied automatically.
Automatic provisioning with Banküberweisung requires your account to be verified. Get in touch with us for that.
Information in the order form
Platform
- Platform Domain *
- The name of your platform. It is used consistently throughout — in management, in the services and on the invoice.
You also choose the allowance: CPU Cores, RAM, boot disk space, additional disk space on NVMe or SSD, IPv4 addresses, virtual networks, Internet bandwidth and LAN bandwidth.
Server
- SSH Public Key *
-
For security reasons we do not hand out default passwords. Access works exclusively with an SSH key.
Enter the public key as a single line in OpenSSH format, starting with
ssh-ed25519orssh-rsa. Instructions: Creating and using SSH keys.
The most common mistake when ordering: a key in the wrong format. PuTTYgen shows the right field at the top, under “Public key for pasting into OpenSSH authorized_keys file” — the saved .ppk file is not it. With the wrong format the server is unreachable after provisioning.
After you order
As soon as the payment has been recorded, the service is provisioned and appears under My Products & Services.
